RSX-TOS-01

Terms of
service.

The agreement between you and RSX. It covers who may hold an account, what the Services are, what is prohibited, and the grounds on which access is suspended or terminated.

Effective
10 August 2026
Version
1.0
Applies to
Everyone using RSX products or accounts

01This agreement

1.1
These Terms of Service govern access to and use of the RSX platform and every product we operate under it, including the ID Portal, the API, Webhooks, the AI Portal, our documentation, and the experiences and systems we publish on Roblox (together, the Services).
1.2
RSX (“we”, “us”, “our”) is a development brand operated from Silesia, Poland by a group of individuals working together under the wider Whitehill Group banner, some of whom are based in the United Kingdom. Neither RSX nor Whitehill Group is an incorporated company; both are unincorporated groups with no separate legal personality.
1.3
Because no company stands behind RSX, this agreement is made with the individuals who operate it. paige@rsx.group holds that role: they are the contracting party for the purposes of this agreement and the controller of your personal data under the Privacy Policy. Written notice reaches us at legal@rsx.group. “You” means the person or organisation using the Services.
1.4
You accept these terms by creating an RSX account, signing in with RSX ID, calling the API, receiving webhook deliveries, using the AI Portal, or otherwise using any Service. If you do not accept them, do not use the Services.
1.5
Two further documents form part of this agreement and are incorporated by reference:
  • the Developer Terms, which apply whenever you use the API, webhooks, SDKs, or RSX ID as an integrator;
  • the Privacy Policy, which explains how we handle personal data.
1.6
Where a conflict exists between documents, the more specific document controls for the subject matter it covers. Where no document is more specific, these terms control.
1.7
If you accept these terms on behalf of an organisation, group, or development team, you confirm you have authority to bind it, and “you” means that entity.

02Eligibility

2.1
You must be at least 16 years old to hold an RSX account or otherwise use the Services in your own name. RSX is a developer platform and is not directed at children.
2.2
We do not knowingly permit accounts held by anyone under 16. If we learn that an account holder is under 16, we will terminate the account and delete the associated personal data as described in the Privacy Policy.
2.3
You must not use the Services if we have previously terminated your account or otherwise barred you, unless we have reinstated you in writing.
2.4
You must not be subject to sanctions, or located in a territory subject to embargo, that would make providing the Services to you unlawful.
2.5
Players who encounter RSX systems inside a Roblox experience do not hold RSX accounts, and this section does not restrict them. Their data is handled as described in the Privacy Policy.

03Accounts and RSX ID

3.1
An RSX ID is a single identity used across our Services. You must provide accurate registration information and keep it current.
3.2
You are responsible for all activity carried out under your account and with your credentials. Keep your password, session tokens, and API keys confidential, enable the account protections we make available, and do not share access with anyone.
3.3
Tell us at security@rsx.group without undue delay if you believe your account or any credential has been compromised.
3.4
One account per person, unless we approve otherwise in writing. You must not sell, rent, lend, trade, or transfer an account, a username, or an API key, and you must not acquire one from anybody else.
3.5
You may link third-party accounts (such as Roblox or Discord) to your RSX ID. You must own the accounts you link. We may unlink or suspend a link where the third-party account is compromised, terminated, or the subject of an ownership dispute.
3.6
You may close your account at any time from the ID Portal. Closure takes effect immediately; data handling after closure is described in the Privacy Policy.

04The Services

4.1
What each Service does:
  • ID Portal — account creation, authentication, session and credential management, and linking of third-party accounts.
  • API — programmatic access to RSX platform data and functionality, authenticated with issued keys or tokens.
  • Webhooks — outbound delivery of platform events to endpoints you operate.
  • AI Portal — assistive generation and analysis, run on infrastructure we control.
  • Roblox products — the systems and experiences we publish on the Roblox platform.
4.2
We may add, change, suspend, or discontinue any Service or any part of one. Breaking changes to developer-facing interfaces are governed by the deprecation policy in the Developer Terms.
4.3
The Services are provided free of charge at the date of these terms. Availability is not guaranteed and no service level applies unless separately agreed in writing.
4.4
Features marked experimental, preview, or beta may be unstable, may change without notice, and may be withdrawn at any time. Do not depend on them in production.

05Acceptable use

5.1
This section defines what is prohibited on the Services. It applies to everything you do with an RSX account, an API key, an AI Portal session, or an RSX product. Breaching it is grounds for the enforcement action described in section 8.
5.2
Law and platform rules. You must not:
  • break any applicable law or regulation, or use the Services to plan, assist, or conceal unlawful activity;
  • breach the Roblox Terms of Use, Community Standards, or any other rules of a platform we operate on;
  • infringe the intellectual property, privacy, or other rights of anybody else;
  • breach export control or sanctions law.
5.3
Security and system integrity. You must not:
  • circumvent or attempt to circumvent authentication, authorisation, rate limits, quotas, moderation, or region restrictions;
  • access, or try to access, accounts, keys, or data that are not yours;
  • forge, tamper with, or replay requests, tokens, or webhook signatures;
  • introduce malware, backdoors, or any code intended to disrupt or gain unauthorised access;
  • conduct denial-of-service attacks, request floods, or any activity that degrades the Services for others;
  • test, scan, or probe our systems outside the disclosure terms set out in the Developer Terms.
5.4
Abuse of access. You must not:
  • scrape, harvest, or bulk-extract data other than through documented API endpoints and within their limits;
  • mirror, republish, resell, or sublicense the Services or the data obtained from them;
  • publish, share, or embed API keys where others can obtain them;
  • spread load across multiple accounts, keys, or addresses in order to defeat a limit;
  • operate the Services on behalf of a suspended or terminated party;
  • evade a suspension or termination using new accounts, alternate identities, proxies, or borrowed credentials.
5.5
Content and conduct. You must not use the Services to:
  • harass, threaten, stalk, defame, or incite violence or hatred against anyone, including on the basis of a protected characteristic;
  • publish another person's private information without their consent;
  • produce, request, store, or transmit sexual content involving minors, or any content that sexualises a minor — this is enforced with zero tolerance under section 8.3;
  • impersonate RSX or Whitehill Group, our staff or moderators, another user, or any organisation;
  • carry out fraud, phishing, spam, or any scheme designed to deceive players or developers.
5.6
AI Portal. In addition to the above, you must not use the AI Portal to:
  • generate any content prohibited by clause 5.5;
  • generate malware, exploits, cheats, or code intended to attack Roblox, RSX, or a third party;
  • extract system prompts, model weights, configuration, or training data, or reconstruct the underlying model;
  • automate abuse, mass-generate low-quality submissions, or resell raw inference capacity.
5.7
Misrepresentation. You must not state or imply a partnership, endorsement, sponsorship, or affiliation with RSX or Whitehill Group that does not exist, or use our names or marks other than as permitted by the Developer Terms.
5.8
Reverse engineering. You must not reverse engineer, decompile, disassemble, or attempt to derive the source code or underlying structure of the Services, except to the extent that this restriction cannot lawfully be enforced against you.
5.9
You must not assist, encourage, or enable anybody else to do anything prohibited by this section.

06Your content and our rights

6.1
You keep ownership of the content you submit to the Services — configuration, prompts, uploads, code, and support correspondence (Your Content).
6.2
You grant us a worldwide, non-exclusive, royalty-free licence to host, store, copy, transmit, display, and process Your Content strictly to operate, secure, moderate, and support the Services. The licence ends when you delete the content, except for backups and records retained under the Privacy Policy.
6.3
You confirm you hold the rights necessary to submit Your Content and to grant the licence in clause 6.2.
6.4
We do not routinely review Your Content. We may review, filter, restrict, or remove it where we reasonably believe it breaches these terms, is unlawful, or presents a risk to users or to our systems.
6.5
The Services, our software, documentation, designs, names, and marks remain the property of RSX, Whitehill Group, or our licensors. We grant you a limited, revocable, non-transferable, non-sublicensable licence to use them only as these terms permit. Nothing else is granted, expressly or by implication.
6.6
If you send us feedback or suggestions, we may use them without restriction, attribution, or payment. Do not send feedback you consider confidential.

07Relationship to Roblox

7.1
RSX is an independent developer. We are not affiliated with, endorsed by, sponsored by, or acting for Roblox Corporation. Roblox and related marks belong to their owner.
7.2
Your use of Roblox is governed by Roblox’s own terms and policies. Nothing in this agreement overrides them, and we cannot influence, appeal, or reverse moderation action taken by Roblox against you.
7.3
Moderation, suspension, or termination of a linked Roblox account may prevent parts of the Services from working, and may be grounds for action under section 8 where the underlying conduct would also breach section 5.
7.4
Roblox may change its platform, APIs, or policies in ways that reduce or remove RSX functionality. We are not liable for the consequences of such changes.

08Suspension and termination

8.1
Proportionate enforcement. Where you breach these terms we may, depending on severity, intent, and history: issue a warning; throttle or rate-limit your access; restrict or remove a feature; revoke API keys; disable webhook endpoints; suspend the account temporarily; or terminate it permanently.
8.2
Grounds for suspension or termination. We may act where:
  • you breach section 5, or repeatedly breach any other part of this agreement;
  • your conduct puts other users, our infrastructure, or our legal position at material risk;
  • you place sustained abusive or anomalous load on the Services;
  • you provided false registration information, or refuse to verify it when reasonably asked;
  • you do not respond within a reasonable time to a security, abuse, or legal enquiry from us;
  • a linked Roblox or Discord account is terminated for conduct that would breach section 5 here;
  • you attempt to evade an earlier enforcement action;
  • payment is not made, or is reversed, once fees apply under section 9;
  • we are required to act by law, by a competent authority, or by a platform we depend on.
8.3
Immediate termination without prior notice. We will terminate immediately, and report to the relevant authorities where required, in cases of: content sexualising minors; credible threats of violence; an active attack on our systems or our users; unlawful activity; or evasion of a previous termination.
8.4
Notice. We will normally tell you what action we have taken, on what ground, and for how long. We may withhold detail where doing so would compromise an investigation, breach a legal obligation, or put a person at risk.
8.5
Appeals. Write to appeals@rsx.group within 30 days of the action, from the email address on the account. One appeal per action. We aim to respond within 14 days. Terminations made on clause 8.3 grounds are final and will not be reinstated.
8.6
Effect of termination. Access ends, API keys are revoked, webhook delivery stops, and account data is deleted or retained as set out in the Privacy Policy. We keep a record of enforcement action in order to make future decisions and to prevent evasion.
8.7
Clauses that by their nature should survive do so, including 6.5, 6.6, and sections 10, 11, 12, and 14.
8.8
You may stop using the Services and close your account at any time, for any reason.

09Fees

9.1
The Services are currently provided free of charge. We do not process payments and do not hold payment details.
9.2
We may introduce paid plans in future. Functionality that is free at the date of these terms will not become chargeable without at least 30 days’ notice to your account email.
9.3
No charge will ever be made without your express agreement to a specific price. If you do not agree, you may continue on any free tier that remains available, or close your account.

10Disclaimers

10.1
To the fullest extent permitted by law, the Services are provided as is and as available. We do not warrant that they will be uninterrupted, timely, error-free, or free from loss of data.
10.2
AI Portal output is generated automatically and may be inaccurate, incomplete, or unsuitable. You are responsible for reviewing it before relying on it, and must not use it as the sole basis for a decision with legal, financial, safety, or moderation consequences.
10.3
We are not responsible for third-party services you rely on alongside ours, including Roblox, Discord, and applications built by other developers.
10.4
Nothing in this section excludes or limits any warranty or right that cannot lawfully be excluded, including statutory consumer rights under EU or UK law.

11Limitation of liability

11.1
To the fullest extent permitted by law, we are not liable for indirect or consequential loss, loss of profit, loss of revenue, loss of goodwill, loss of data, loss of in-experience value or virtual currency, or business interruption.
11.2
Our total aggregate liability arising out of or in connection with this agreement is limited to the greater of (a) the amounts you paid us in the 12 months before the event giving rise to the claim, and (b) EUR 100.
11.3
Nothing in this agreement limits liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot lawfully be limited. If you are a consumer, your statutory rights are unaffected.
11.4
Each party must take reasonable steps to mitigate its loss.

12Indemnity

12.1
If you use the Services in a business, developer, or organisational capacity, you will indemnify RSX and Whitehill Group against claims, proceedings, losses, and reasonable costs arising from your breach of this agreement, your unlawful use of the Services, or content or applications you publish using them.
12.2
The indemnity does not apply to the extent the claim is caused by our own breach, negligence, or unlawful act.
12.3
We will notify you of any claim we intend to indemnify against, allow you to participate in the defence, and not settle without your consent, which you must not unreasonably withhold.
12.4
This section does not apply to consumers.

13Changes to these terms

13.1
We may update this agreement to reflect changes to the Services, the law, or our practices.
13.2
For material changes we will give at least 30 days’ notice by email or through the ID Portal before they take effect. Continuing to use the Services after the effective date means you accept them; if you do not, close your account before then.
13.3
Corrections, clarifications, and changes to contact details take effect when published.
13.4
The version identifier and effective date at the top of this page always reflect the current text. Superseded versions are available on request from legal@rsx.group.

14Governing law and disputes

14.1
RSX is operated from Silesia, Poland. This agreement, and any non-contractual obligation arising from it, is governed by Polish law, excluding its conflict-of-law rules.
14.2
If you are a consumer resident in the European Union or the United Kingdom, you keep the protection of the mandatory laws of your country of residence, and you may bring proceedings in the courts there.
14.3
If you are not a consumer, the Polish courts having jurisdiction over the place from which RSX is operated have exclusive jurisdiction.
14.4
Before starting proceedings, please contact legal@rsx.group. Most disputes are resolved faster this way, and we will engage in good faith.
14.5
Consumers in the EU may also use the European Commission’s online dispute resolution platform. We are not obliged, and do not undertake, to participate in alternative dispute resolution before a consumer arbitration board.

15General

15.1
This agreement, together with the Developer Terms and Privacy Policy, is the entire agreement between us about the Services, and replaces any earlier understanding.
15.2
If any provision is held invalid or unenforceable, it is severed and the rest remains in force.
15.3
A delay or failure to enforce a provision is not a waiver of it, and no single waiver waives any later breach.
15.4
You may not assign or transfer this agreement without our written consent. We may transfer it to another member of the Whitehill Group, or to any entity later formed to operate RSX, on notice to you.
15.5
Neither party is liable for failure to perform caused by events beyond its reasonable control, including infrastructure failure at a provider we depend on.
15.6
Notices to you go to your account email address. Notices to us go to legal@rsx.group.
15.7
Nothing in this agreement creates a partnership, agency, employment, or joint venture relationship, and no third party may enforce it.
15.8
These terms are written in English. Any translation is provided for convenience; the English text governs.

16Contact

16.1
RSX is an unincorporated group operating from Silesia, Poland, under the Whitehill Group banner. Responsible operator: paige@rsx.group.
16.2
General and legal: legal@rsx.group · Privacy and data rights: privacy@rsx.group · Security and vulnerability reports: security@rsx.group · Abuse reports: abuse@rsx.group · Enforcement appeals: appeals@rsx.group.